Privacy policy

Privacy Policy

Last Updated: October 10, 2026

Welcome to GlowRoom.pk!

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

By using our website, you agree to the practices explained in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order details and purchase history

  • Payment information needed to process your order

We may also collect basic information about your device, browser, and how you use our website.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm your order details

  • Contact you about your order

  • Answer your questions

  • Provide customer support

  • Improve our website and shopping experience

  • Help protect our store from fraud and misuse

We do not use your contact details to send promotional messages or offers as part of our current marketing practices.

3. Sharing Your Information

We do not sell your personal information.

We may share the information needed to run our store with service providers, such as:

  • Shopify: To run our online store

  • Delivery companies: To deliver your orders

  • Payment providers: To process online payments

  • Other service providers: When needed to operate our store

We may also share your information when required by law.

4. Payments

GlowRoom.pk offers Cash on Delivery (COD) and online payment options.

For online payments, your payment information may be handled by the payment provider you choose. The information collected and processed will depend on the payment method used.

Please check the privacy policy of your payment provider to learn how it handles your information.

5. Cookies

Our website may use cookies and similar tools to help it work properly and improve your shopping experience.

Cookies may help remember your choices and understand how visitors use our website.

You can manage cookies through your browser settings. Turning off some cookies may affect how our website works.

6. Keeping Your Information Safe

We take reasonable steps to help protect your personal information.

However, no website or online service can be completely secure. We cannot promise that your information will always be fully safe.

7. Your Privacy Rights

You can contact us to:

  • Ask what personal information we have about you

  • Request a correction to your information

  • Request deletion of your information, where allowed by law

We may need to keep some information for order records, legal reasons, or other valid purposes.

8. Links to Other Websites

Our website may contain links to other websites. We are not responsible for how those websites collect or use your information.

We suggest reading their privacy policies before sharing your personal details with them.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without the required permission.

If you believe a child has shared personal information with us inappropriately, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date. We suggest checking this page occasionally.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Store Name: GlowRoom.pk

Email: glowroompakistan@gmail.com

Phone / WhatsApp: +92 349 7732140

Country: Pakistan

We will do our best to help you with your questions.